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FAQs 2017-07-20T13:20:54+00:00

FAQs

We provide everything to meet your child’s daily needs, including meals, sunscreen and other necessary items. Other items you will need to provide are: a spare set of clothes, child’s bottles, nappies, nappy cream, formula and child’s comforters for rest time.

We provide several meals per day that are prepared by an onsite cook. Meals include:
Morning tea, Lunch, Afternoon tea, Late afternoon tea. To read more, please visit Our Meals page.

The Director is the person you will need to speak with about any questions you have regarding the centre. If the question is about your child, make sure you also ask your child’s trained teacher.

If you have a grievance about the centre and want to keep this confidential please read over our grievance policy and complete the grievance form available at the centre. The Little Learning School, Area Manager will respond as soon as possible to your grievance.

A meeting will be arranged to resolve any potential issues at the most appropriate time for both.

Yes, all Little Learning School centres meet all the quality areas within the National Quality Standards (NQS) and have several centres that have been given the overall highest rating of Exceeding the NQS.

The National Quality Standard is a key aspect of the National Quality Framework (NQF) and sets a national benchmark for early childhood education and care, and outside of school hours care services in Australia.

To ensure children enjoy the best possible conditions in their early educational and developmental years, the NQS promotes continuous improvement in quality.

Little Learning School are an approved child care service, which means that all families using our service are eligible to apply for the Child Care Benefit (CCB). The Family Assistance Office (FAO) through Centrelink administers this benefit.

Little Learning School is so excited to announce that, as of Thursday 13th October 2016 all public holidays are now FREE at Little Learning School centres!!

Terms & Conditions:
Public holidays that fall on a weekday will not be charged to the parents
The centre will still remain closed
No CCB or CCR will be claimed
Applicable to all enrolments (existing and new) at the centre
Subject to availability of care
The public holiday free program may be cancelled with 6 weeks notice

Yes. You are just required to make an appointment with our Support Officer on 1300 255 555

Yes, there is a fee of $85 to join the waitlist and it covers the time and admin in monitoring the waitlist, liaising with families, your 5 day per week access to the Support Officer, and ensuring that you hold a priority place on the waitlist.

Our waitlist families may also receive exclusive offers, invitations, free tickets to events, Open Day invites and more.

No, it is non-refundable as there is significant administration and time that goes towards maintaining our waitlist. The Support officer is constantly working on keeping the waitlist up-to-date and working on your behalf in obtaining a position.